Responsible Gaming
Gaming Should Be Entertainment
At Kengur, we believe that online pokies and casino gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Gambling should never be viewed as an investment or a reliable source of income.
Please gamble responsibly and within your means. Set a budget you can afford to lose and stick to it.
Age Verification
Online gambling in Australia is only for persons aged 18 years and over. By accessing our website and participating in any gaming activities, you confirm that you are at least 18 years of age and meet all legal requirements in your jurisdiction.
If you are under 18, please do not use this service. Parents and guardians are encouraged to use filtering software to restrict access to gambling websites.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Chasing losses by gambling more to recover money you've lost
- Gambling with money needed for essential expenses (rent, bills, food)
- Spending more time and money on gambling than intended
- Hiding gambling activities or lying about how much you gamble
- Neglecting family, work, or social responsibilities due to gambling
- Feeling anxious, irritable, or restless when unable to gamble
- Borrowing money to fund gambling activities
- Failed attempts to control, cut back, or stop gambling
- Using gambling to escape problems or manage negative emotions
- Experiencing relationship conflicts due to gambling
If you recognise any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools & Responsible Gaming Features
Most reputable online gaming operators offer tools to help you stay in control:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've spent
- Session Time Limits: Automatically log out after a set period of play
- Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms
- Account Closure: Close your account if you need to take a break
We encourage you to use these tools proactively to maintain healthy gaming habits.
Support Organisations & Resources
If you're struggling with problem gambling, professional help is available. The following organisations provide confidential support:
Australia
- Gambling Help Online: www.gamblinghelponline.org.au – Free, confidential online and telephone counselling service
- National Problem Gambling Helpline: 1800 858 858 (24/7, free, confidential)
- Gamblers Anonymous Australia: Support meetings and peer assistance across Australia
United Kingdom
- GamCare: www.gamcare.org.uk – Free support and information
- GamStop: www.gamstop.co.uk – National self-exclusion scheme
Canada
- Responsible Gambling Council: www.responsiblegambling.org – Prevention and support resources
United States
- National Council on Problem Gambling: www.ncpgambling.org – 1-800-GAMBLER (1-800-426-2537)
Germany
- Bundeszentrale für gesundheitliche Aufklärung (BZgA): Support and information on responsible gambling
Need Help?
If gambling is causing problems in your life, please reach out for help today. There is no shame in seeking support – problem gambling is a recognised condition, and professional help is available and effective.
Contact one of the support organisations listed above or speak with a healthcare professional. Your wellbeing is important to us.
Kengur is committed to promoting responsible gaming and supporting the wellbeing of all our users.